1 | Quality and quality related concepts |
2 | Some factors affecting quality |
3 | Poor quality costs |
4 | Quality approaches |
5 | Total quality management |
6 | Quality assurance and standardization: definition and content |
7 | The purpose of standardization and the benefits |
8 | Midterm exam |
9 | Types of standards |
10 | Quality management system (ISO 9001-2008) |
11 | JCI Quality System |
12 | JCI Quality System (Cont.) |
13 | JCI Quality System (Cont.) |
14 | JCI Quality System (Cont.) |