Lesson plan / QUALITY ASSURANCE AND STANDARDS

Lesson Information

Course Credit 2.0
Course ECTS Credit 3.0
Teaching Language of Instruction Türkçe
Level of Course Associate's Degree, TYYÇ: Level 5, EQF-LLL: Level 5, QF-EHEA: Short Cycle
Type of Course Compulsory
Mode of Delivery Face-to-face
Does the course require compulsory or optional work experience? Z
Course Coordinator
Instructor (s) Assist. Prof. Dr. KAMER HAGOP TAŞCIYAN
Course Assistant

Purpose and Content

The aim of the course Students obtain basic information about total quality management and quality assurance - standards.
Course Content Quality, total quality management, accreditations and its applications

Weekly Course Subjects

1Quality and quality related concepts
2Some factors affecting quality
3Poor quality costs
4Quality approaches
5Total quality management
6Quality assurance and standardization: definition and content
7The purpose of standardization and the benefits
8Midterm exam
9Types of standards
10Quality management system (ISO 9001-2008)
11JCI Quality System
12JCI Quality System (Cont.)
13JCI Quality System (Cont.)
14JCI Quality System (Cont.)

Resources

1- Lecture Notes